Terms And Conditions

Policies

Check-in

From 15:00 hours

Check-out

Until 12:00 hours

Late Check-out is chargeable

Cancellation/ prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

  • All children are welcome.
  • Free! All children under 12 years stay free of charge when using existing beds.
  • One older child or adult is charged RM 30 per person per night in an extra mattress.
  • The maximum number of extra bed permitted in a room is 1.
  • Any type of extra bed is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Hotel The Trillium may pre-authorise your card to confirm the card is valid or Cash deposit for each day of stay to cover any incidental charges before your stay and able to make the full payment amount.